Terms & Conditions

 

  • AMBIANCE EVENT RENTAL'S DESIGNS ARE EXCLUSIVE AND MAY NOT BE REPRODUCED.  
  • A DEPOSIT OF 50% IS REQUIRED TO FORMALIZE THE RENTAL CONTRACT, RESERVE EQUIPMENT AND DATE.  THE DEPOSIT IS NON-REFUNDABLE.  PAYMENTS AND/OR PARTIAL PAYMENTS ARE NOT REFUNDABLE OR APPLICABLE TO OTHER ORDERS OR CONTRACTS.  
  • REMAINING BALANCE MUST BE PAID FOURTEEN (14) DAYS BEFORE THE EVENT.  AMBIANCE EVENT RENTAL WILL NOT GUARANTEE AVAILABILITY OF EQUIPMENT ON ORDERS WITH OPEN BALANCES WITHIN FOURTEEN (14) DAYS OF THE EVENT.  
  • CHECKS OR MONEY ORDERS SHOULD BE MADE PAYABLE TO AMBIANCE EVENT RENTAL.  
  • AMBIANCE EVENT RENTAL IS NOT RESPONSIBLE FOR CHANGES DUE TO WEATHER CONDITIONS, NATURAL DISASTERS OR ACCIDENTS.
  • AMBIANCE EVENT RENTAL WILL NOT SETUP ANY EQUIPMENT UNDER BAD WEATHER CONDITIONS.  IF IT IS RAINING, OR BAD WEATHER IS IMMINENTLY APPROACHING, WE WILL NOT SETUP ANY EQUIPMENT FOR OUTDOOR USE.  
  • AMBIANCE EVENT RENTAL IS NOT RESPONSIBLE FOR CHANGES MADE BY THE VENUE, AT THE VENUE OR TO THE VENUE OF THE EVENT.  
  • ANY CHANGES TO THE CONTRACT SHOULD BE MADE AT LEAST TWENTY ONE (21) DAYS IN ADVANCE AND WILL BE SUBJECT TO EQUIPMENT AVAILABILITY.  ALL CONTRACTS ARE FINAL WITHIN TWENTY ONE (21) DAYS OF THE EVENT DATE.
  • DELIVERY CHARGES ARE CALCULATED CONSIDERING DELIVERY TIMES DURING REGULAR HOURS, BETWEEN 8:00 AM AND 5:00 PM.  DELIVERIES OUTSIDE THIS TIME RANGE ARE SUBJECT TO ADDITIONAL CHARGES.
  • RENTAL RATES ARE DAILY OR SINGLE USE RATES, UNLESS OTHERWISE NOTED.  ADDITIONAL CHARGES WILL APPLY FOR OVERDUE EQUIPMENT.
  • TABLES SHOULD BE SET UP AS THEY WILL BE USED IN THE EVENT TO RECEIVE THE ACCOMMODATION SERVICE FOR CHAIRS.  AMBIANCE EVENT RENTAL'S STAFF AND/OR DELIVERY PERSONNEL CANNOT PERFORM CHAIR ACCOMMODATION SERVICE IF THE TABLES AREN'T SET UP UPON ARRIVAL, NOR CAN THEY WAIT FOR THE TABLE SET UP TO BE DONE.  
  • SAME NIGHT EQUIPMENT PICK UP MAY CARRY ADDITIONAL CHARGES AND MUST BE NOTIFIED IN ADVANCE.  
  • ALL EQUIPMENT AND LINEN MEASUREMENTS ARE APPROXIMATE.  
  • CHANGES IN DYE LOTS MAY RESULT IN SLIGHT VARIATIONS IN SHADES OF LINENS OVER TIME.
  • LINENS CAN NOT RETURN WET OR IN PLASTIC BAGS, THIS WILL CAUSE MOLD TO GROW AND RUIN THE LINEN RESULTING IN CHARGES APPLIED FOR REPLACEMENT.  RETURNED ITEMS MUST BE FREE OF CANDLE WAX AND EXCESSIVE FOOD.  EQUIPMENT RETURNED WITH CANDLE WAX OR CANDLE WAX STAINS WILL BE BILLED ACCORDING TO IT'S REPLACEMENT COST.  EQUIPMENT RETURNED WITH EXCESSIVE FOOD STAINS WILL BE CHARGED WITH A CLEANING FEE. 
  • ANY CLAIM FOR STAINED OR BURNT LINENS HAS TO BE NOTIFIED BEFORE THE BEGINNING OF THE EVENT.  OTHERWISE, ANY STAIN OR BURN IN LINENS WILL BE BILLED TO THE CUSTOMER ACCORDING TO IT'S REPLACEMENT COST OR CLEANING FEE.  
  • CUSTOMER ASSUMES FULL RESPONSIBILITY FOR ALL RENTED ITEMS, INCLUDING THEIR SAFE AND PROPER USE, MAINTENANCE AND RETURN.  
  • CUSTOMER IS RESPONSIBLE FOR ALL LOSSES, DAMAGES AND/OR REPAIRS OF ANY AND ALL RENTED EQUIPMENT.  THE CUSTOMER WILL RECEIVE NOTIFICATION WITHIN ONE (1) WEEK OF THE PICK UP/RETURN IF AN ITEM IS DAMAGED.  DAMAGES AND/OR LOSS OF ANY AND ALL EQUIPMENT RENTED AND/OR USED IN THE EVENT WILL BE BILLED TO THE CUSTOMER ACCORDING TO IT'S REPLACEMENT COST.  ACCRUED RENTAL CHARGES CANNOT BE APPLIED AGAINST THE COST OF REPAIR OR REPLACEMENT OF DAMAGED OR LOST EQUIPMENT. 
  • A CREDIT CARD AND VALID ID IS REQUIRED BEFORE THE EVENT AS A GUARANTEE FOR AMBIANCE EVENT RENTAL'S EQUIPMENT.  
  • AN INVOICE WILL BE SENT FOR ANY MISSING OR DAMAGED EQUIPMENT AND CREDIT CARD WILL BE CHARGED AUTOMATICALLY.  
  • AMBIANCE, INC. IS NOT RESPONSIBLE FOR ANY DAMAGES, CHARGE, CLAIM AND/OR LAWSUIT FOR ANY ACCIDENT SUFFERED BY ANY INDIVIDUAL DURING THE USE AND/OR STAY OF THE ABOVE DESCRIBED ITEMS IN THE SITE AND/OR LOCATION INDICATED BY THE CUSTOMER.  
  • AMBIANCE, INC. IS NOT RESPONSIBLE FOR ANY LIABILITY FOR DAMAGES, CHARGES, CLAIMS AND / OR CLAIM FOR ANY INJURY CAUSED BY THE EQUIPMENT RENTED, CUSTOMER ASSUMES FULL RESPONSIBILITY.  
  • BY SIGNING THIS ESTIMATE/INVOICE/DELIVERY TICKET AND/OR PAYING THE DEPOSIT AND/OR BALANCE, THE CUSTOMER AGREES TO THESE TERMS & CONDITIONS.